Last Updated: 2024

1. Information We Collect

1.1 Information You Provide to Us

• Account Information: When you sign up, we collect your name, email, and payment details (if applicable).
• User Content: If you upload or share content, we may store this information.
• Support Inquiries: If you contact our support team, we may collect your name, email, and details of your request.

1.2 Automatically Collected Information

• Usage Data: We collect log files, IP addresses, browser type, and device information.
• Cookies & Tracking Technologies: We use cookies and tracking tools to enhance your experience.

1.3 Payment Information

Payments are processed through third-party providers. We do not store your credit card details.

2. How We Use Your Information

• To Provide & Improve Services – Customizing study tools and optimizing user experience
• To Process Payments – Managing subscriptions and purchases
• To Communicate with You – Sending updates and newsletters (opt-out available)
• For Security & Legal Compliance – Detecting fraud and enforcing terms

3. How We Share Your Information

We do not sell your personal data. However, we may share it with:

• Service Providers – Payment processors, analytics services, and customer support tools
• Legal & Compliance Authorities – If required by law, or to protect our rights, users, or the public
• Business Transfers – In case of a merger, sale, or acquisition, your data may be transferred

4. Cookies & Tracking Technologies

We use cookies to:

• Improve website functionality and personalize user experience
• Analyze traffic and understand user behavior
• Provide relevant marketing offers (you can opt out of targeted ads)

You can control cookies through your browser settings or opt out of tracking via third-party tools.

5. Data Retention & Security

How Long We Store Data

We retain your information as long as necessary to provide services and comply with legal obligations.

How We Protect Data

We use encryption, secure servers, and access controls to safeguard your data. However, no system is 100% secure, and we cannot guarantee absolute protection against cyber threats.

6. Your Rights & Choices

6.1 U.S. Consumer Rights (CCPA - California Residents)

If you reside in California, you have the right to:

• Request access to the personal data we collect
• Ask us to delete your data
• Opt-out of data sharing for marketing purposes

6.2 GDPR Rights (If Applicable - EU Users)

If you are in the EU, you have the right to:

• Request a copy of your data
• Withdraw consent at any time
• Request data deletion or correction

7. Third-Party Links & Services

Keslaly may contain links to third-party websites. We are not responsible for their privacy policies. Please review their terms before using external services.

8. Marketing & Advertising Disclaimers

8.1 Promotional Messages

By signing up, you agree to receive marketing emails and promotional content. You can opt-out anytime via the unsubscribe link in emails.

8.2 Testimonials & Reviews

• Some reviews or testimonials displayed on Keslaly may be fictional or curated for marketing purposes
• Results vary per individual, and no testimonial guarantees specific outcomes

8.3 Pass Rate & Performance Claims

• Any pass rate percentages or accuracy guarantees are based on historical data and user feedback but do not guarantee individual success
• Keslaly does not promise that using our study materials will lead to passing exams

9. Children's Privacy

Keslaly does not knowingly collect data from individuals under 18 years old. If we discover a child's personal data, we will delete it immediately.

10. Updates to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with a "Last Updated" date. Continued use of Keslaly after updates constitutes acceptance of the revised policy.

11. Contact Information

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us at support@keslaly.com.