Last Updated: 2024

1. Refund Guidelines

At Keslaly, we want you to make an informed decision before purchasing our resources. To assist with this, we offer some free sample questions to help you evaluate our products and see if they meet your needs.

Please note that once a purchase is made, refunds are not available. We strongly recommend utilizing the free samples to ensure our tools align with your expectations before making a commitment.

2. Exceptions to the Refund Policy

In rare cases where technical issues prevent access to purchased content or services, we will work to resolve the issue. If the issue cannot be resolved, we may offer a solution at our discretion. Please contact our support team for assistance in these situations.

3. Cancellations

Since most of our resources are delivered digitally and are accessible immediately after purchase, order cancellations are not permitted once the payment has been processed.

4. Policy Updates

Keslaly reserves the right to revise or update this refund policy as needed, whether due to operational changes or legal requirements. Any changes to this policy will take effect immediately after being published on our website. We recommend checking this policy periodically to stay updated.

5. Contact Us

If you have any questions, concerns, or need further clarification about our refund policy, please get in touch with our support team at support@keslaly.com. We are committed to helping you and resolving any issues promptly.